Apps for HighLevel

Bring to HighLevel what it doesn't ship with.

Modules that plug into your CRM without leaving it. The first brings your WhatsApp inside: conversations, department routing and automation, without paying for the native channel.

Install WhatsApp See how it works

More apps on the way, with a single install.

Built to live alongside the tools your operation already uses

HighLevelWhatsAppConversationsPipelinesWebhooksAPI

A conversation shouldn't live apart from the customer it belongs to.

When WhatsApp enters the CRM, every message becomes context, follow-up and an opportunity the team can actually see.

The flagship app

The bridge between WhatsApp and your whole GHL operation

Direct connection, team routing and automatic replies without pulling anyone out of the CRM.

01 — Conversations

Your team replies in GHL. The customer stays on WhatsApp.

Incoming messages show up in Conversations with their contact. Replies written from the CRM go back to the same chat and keep their delivery status.

Connect WhatsApp
WhatsApp09:41
Hi, I'd like info on the plan.
Sure. I saved your details and I'll help you here.
Perfect, thanks.
GHL ConversationsON
Hi, I'd like info on the plan.
Sure. I saved your details and I'll help you here.
Perfect, thanks.
02 — Routing

One main number opens the door to your whole team.

It presents departments, reads the customer's choice and sends each conversation to the right number, tag and owner without losing the history.

See the flow
Main number
SalesTag and sales rep
SupportNumber and tech team
BillingOwn route and follow-up
03 — Automation

Repetitive replies stop depending on someone being online.

Set what happens on first contact, out of hours, after hours without a reply or on a keyword. Each rule can answer, tag, move an opportunity or create a task.

Pick a mode
Attention rules
01
First contactReply and create opportunity
ON
02
Out of hoursAnnounce next opening
ON
03
No replyCreate task for the owner
ON
04
Keyword “price”Tag and send info
ON

The flagship app

GHL Conversations

GHL ConversationsWhatsApp ACTIVE
Mariana LópezHi, I'd like info on the plan.
Carlos MéndezNumber and tech team
Sofía RamírezPerfect, thanks.
Hi, I'd like info on the plan.
Sure. I saved your details and I'll help you here.
Perfect, thanks.

From message to follow-up

One flow, end to end

Each step leaves useful information for the next, with no manual copying.

01
Message

The customer messages the connected number.

02
Contact

GHL finds or creates the record.

03
Conversation

The team replies from the CRM inbox.

04
Opportunity

The rule moves or creates the deal in its pipeline.

05
Follow-up

Tasks and alerts keep the next step alive.

Two ways to start

Choose who runs the infrastructure

The HighLevel connection is the same. What changes is capacity and who runs the channel infrastructure.

Free

To try the real flow

Connect WhatsApp, reply in GHL and validate the whole process.

  • Connect and validate the whole flow
  • Our infra or your own server
  • Conversations and statuses inside the CRM
Install free
Paid

For an operation in motion

More capacity when the conversation is already part of daily work.

  • Capacity for daily work
  • Scale with your own infrastructure
  • The same setup per sub-account and number
Connect my operation

Frequently asked

Before you connect your first number

Do I need to switch WhatsApp?

No. You keep the same number and the same account you already use. You link it from the panel and your team replies from Conversations in HighLevel.

Can I use my own server?

Yes. You register the address, key and instance name you already manage, and the connector checks the connection before saving it.

What about my GHL automations?

They stay available. On top of that you set channel rules for first contact, out of hours, no reply and keywords.

Can I connect several numbers?

Yes, subject to your plan's capacity. Each number keeps its status and takes part in department routing.

Do file messages also show in GHL?

Yes. The connector handles text and supported media so the conversation keeps the customer's context.

Ready for WhatsApp to stop living outside your CRM?

Install on HighLevel